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Peer Support

Notes

Claim

Peer support is the opposite of Peer Pressure. It is when we manage to have a team where ideas are not forced between members due to hierarchy and status, but rather ideas are shared, developed and improved.

Explanation

To have a successful peer support we need:

  1. Feedback - people should be able to provide constructive feedback on each others ideas. The feedback should be aimed at the idea, not the person. to allow Separating actions from identity allows growth Feedback is information that enables behavioral improvement.

  2. Safety - The members of the group have to feel like they can talk freely without negative repercussions Psychological safety enables risk-taking and vulnerability without fear of retribution, and they are even expected to be open and forthcoming about their thoughts Speaking truth about yourself and others enables authentic action.

Why it matters

The main benefit of the support group is a change in Perspective. When we include others in our thinking process, they could help us see past biases, especially the Ownership Bias, and create a Symbolic fresh starts break entrenchment and enable change.

This benefit might even come from ourselves, because part of the process is to provide Seeking and giving advice both expand our perspective, which we are more likely to listen to when we give it to someone else, so we might understand that it applies for us as well.

Our peers can also help us keep ourselves accountable and help us maintain good habits.

Examples

Supporters

Opposers

Open questions

Visual

peer support

Overview

🔼Topic:: Psychological Safety and Team Conditions 🔼Topic:: Conditions for Creative Thinking ↩️Origin:: Originals (book) 🔗Link::

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